CCE Callcenter is responsible for installation, configuration and testing of CPE (modem, routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.
Big Academy offers comprehensive training to professionals, career seekers, students to design, develop, support and implement solutions for on field, real world situations, using the latest products and technologies. The institute stands strong on the foundation of its profound technical background and extremely Knowledgeable and dedicated faculty. We have merged a few TSSC jobroles and create a unique course for Telecom & Computer Engineers.
Eligibility : ITI / Diploma / Bachelor in Technology (any field)
Duration : 1 Month.
Certification : Upon successful completion you will receive certificate from BIGFIX and Telecom Sector Skill Council.