The individual at work is responsible for rectifying faults in the smartphone brought in by the customer. The individual receives the faulty smartphone, diagnoses the problems, performs front end or hardware level repair as required, resolves software issues and ensures effective functioning before delivering back to customer.

Laptop repair technicians fill the need, and while their specific responsibilities can vary from position to position, their duties often include: Installing hardware and software systems. Maintaining or repairing equipment. Troubleshooting a variety of Laptop issues

Individual in this role is responsible to maintain site live 24x7, maintain and repair level-1 faults/issues at telecom tower site, level-1 preventive and corrective maintenance and report faults to the supervisor in time. Individual also needs to travel inter-state and work during odd hours, when required.

Telecom Terminal Equipment Application Developer is responsible for creating customized Applications for Android platform that can be used by Smartphone or Tablets running on Android Operating System. Developer creates User Interfaces, writes business logics for events, activities and business logic defined by the app. The Developer also performs unit tests for the codes written and also ensures that adequate security measures are taken to protect valuable data used in the app by unauthorized external agents.

Optical fibre splicer is responsible for ensuring efficient splicing of the optical fibre cables and supports in optical fibre installation and in carrying out fibre testing using OTDR and power meter.

Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers, and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.Individual in this role is responsible to maintain site live 24x7, maintain and repair level-1 faults/issues at telecom tower site, level-1 preventive and corrective maintenance and report faults to the supervisor in time. Individual also needs to travel inter-state and work during odd hours, when required.

Individuals at this job provide customer service by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services

Individual at this job demonstrates and highlights the product FAB (Features, Advantages & Benefits) to walk-in customers; offers them the opportunity to touch and feel the product(s) on display; respond to queries on product and services.